American Flight Support's Process for Selecting Top FBOs Worldwide

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American Flight Support's Process for Selecting Top FBOs Worldwide

In the world of private aviation, seamless service and top-tier facilities are paramount. Fixed Base Operators (FBOs) play a critical role in delivering these essentials, ensuring that every aspect of a flight—from pre-departure to landing and beyond—is handled with precision and care. American Flight Support has built a reputation for connecting clients with the most reliable and high-quality FBOs worldwide. But how does the company select these premier facilities to build its robust international network?

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Midwest Corporate Aviation: Red Carpet Service Woven into Fiber of the FBO

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Crews stopping at Midwest Corporate Aviation in Wichita, Kan., can expect to find people with passion for aviation and an attitude intent on delivering exceptional customer service.
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Fuel Sales Increased for More Than Half of U.S. FBOs in 2017, Survey Says

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For more than half of U.S. FBOs, fuel sales increased in 2017 compared to 2016, according to the annual FBO fuel sales survey conducted by Aviation Business Strategies Group principals and AC-U-KWIK FBO Connection bloggers John Enticknap and Ron Jackson.
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Fontainebleau Aviation: Newly Expanded FBO Features Modern Accommodations

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Fontainebleau Aviation has a beautiful new facility at Miami-Opa Locka Executive Airport (KOPF). The impressive canopy, the bright, open environment, and the customer service orientation toward the lifestyle of its clientele make the FBO stand out in the busy South Florida region.
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Business Aviation Airport and Airport Services Changes for Second Half of May 2017

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With input from airport managers, FBO managers and contacts at aviation service providers around the world, AC-U-KWIK regularly updates its database and directories. Review some of the important additions and changes to data published on ACUKWIK.com from the first half of May 2017.
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Business Aviation Airport and Airport Services Changes for First Half of May 2017

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With input from airport managers, FBO managers and contacts at aviation service providers around the world, AC-U-KWIK regularly updates its database and directories. Review some of the important additions and changes to data published on ACUKWIK.com from the first half of May 2017.
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Business Aviation Airport and Airport Services Changes for Week Ending March 30, 2017

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With input from airport managers, FBO managers and contacts at aviation service providers around the world, AC-U-KWIK regularly updates its database and directories. Review some of the important additions and changes to data published on ACUKWIK.com from the last seven or so days.
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UNICOM, ARINC or ASRI: What’s the Frequency, AC-U-KWIK?

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Question: When using AC-U-KWIK, I often come across different types of frequencies to contact an FBO while inbound to an airport. Of course I am familiar with UNICOM, and I also know that ARINC frequencies are individual frequencies for FBOs. But why do I see ASRI frequencies listed in AC-U-KWIK? Is this a new form of technology or just a name change?
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Lane Aviation – Not Your Typical FBO

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New FBO hires are typically required to take orientation classes that cover topics such as safety, quality control, line operations, etc.  However, history lessons are generally not included on the training roster. Not the case with Lane Aviation, an FBO celebrating its 80th year serving aviation customers at Port Columbus International (CMH).
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Great Customer Service. The Universal Language Spoken Everywhere.

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By John L. Enticknap and Ron R. Jackson, Principals of Aviation Business Strategies Group
- Facilitators of NATA’s FBO Success Seminar and Authors of the forthcoming book: FBO Survival: 10 Tips to Keep Your Operations Lean, Mean & Profitable

 

Recently we were approached by Charlie Bodnar, the CEO of Euro Jet, to see if we might be interested in teaching our Don’t Forget the Cheese!© FBO customer service training program at their Global Network Forum scheduled for January in Prague, Czech Republic. Euro Jet is a leading international provider of both flight and ground support services.

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